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Shipping policy

Last Update: July 1, 2026 

At Annie’s Comfort Corner, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for important information regarding processing times, shipping estimates, and delivery details.

Shipping Destinations

We currently ship to addresses within the Continental United States only.

At this time, we do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Order Processing

All orders are processed within 1–5 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday only and are not processed on weekends or public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking information.

Order Cut-Off Time: Orders placed before 5:00 PM Pacific Time (PST) on business days will begin processing the same day.

Orders placed after the cut-off time, on weekends, or on public holidays will begin processing on the next business day.

Delivery Times

Estimated delivery times begin after your order has been processed.

Estimated Delivery Time

  • Continental United States: 7–15 business days

Delivery times are estimates only and may occasionally be affected by:

  • Carrier delays
  • Weather conditions
  • High seasonal demand
  • Other circumstances beyond our control

Shipping Carriers

Orders are shipped using trusted shipping partners. Depending on your location and the shipping method selected, your order may be delivered by carriers such as:

  • USPS
  • UPS
  • FedEx
  • DHL

The shipping carrier is selected based on the destination and delivery requirements.

Shipping Costs

Shipping charges are calculated automatically at checkout based on your delivery address and the products ordered.

From time to time, we may offer free shipping promotions. Any applicable promotion will be displayed during checkout.

Since we currently ship only within the Continental United States, no customs duties, import taxes, or additional cross-border fees apply.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 2–5 business days for tracking information to become available after shipment.

Multiple Shipments

Some orders may arrive in multiple packages depending on product availability and warehouse locations.

If this happens, each package will have its own tracking information.

Delayed or Lost Packages

If your package has not arrived within the estimated delivery timeframe, please contact us at support@anniescomfortcorner.com.

We will investigate the shipment with the carrier and work to resolve the issue as quickly as possible.

Please note that Annie's Comfort Corner is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

Address Errors

Please ensure your shipping address is entered correctly before placing your order.

If you notice an error, contact us immediately. We will do our best to update your shipping information before your order is dispatched.

Orders shipped to incorrect addresses provided by the customer may require additional shipping charges for re-delivery.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • Photos of the damaged item
  • Photos of the package

Our support team will review your request and assist with a replacement or another appropriate solution.

Questions About Shipping

If you have any questions regarding shipping, please contact us:

Annie's Comfort Corner

Email: support@anniescomfortcorner.com 

Phone: +1 (503) 810-5867

Business Address: 

Customer Support Hours: Monday–Friday, 9:00 AM – 5:00 PM PST

Response Time: Within 24–48 business hours